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TCPA Policy

At Complete Debt Relief, we are committed to protecting the privacy and rights of our clients. As part of our dedication to compliance with the Telephone Consumer Protection Act (TCPA) and other relevant regulations, we have implemented the following TCPA policy:

Express Written Consent

We obtain express written consent from our clients before initiating any telemarketing calls, text messages, or faxes. This consent may be obtained through electronic means, such as online forms or agreements, and is securely stored for reference.

Do-Not-Call Registry

We maintain and regularly update an internal Do-Not-Call (DNC) list to ensure that we respect the preferences of individuals who do not wish to receive telemarketing communications from us. We honor any requests to be added to our DNC list promptly.

Opt-Out Mechanism

We provide an easily accessible opt-out mechanism for individuals who no longer wish to receive telemarketing communications from us. This mechanism is clearly stated in our communications and allows individuals to opt out of future contact.

Training and Compliance

Our employees and representatives undergo comprehensive training on TCPA regulations and our internal policies. We continually monitor and enforce compliance with TCPA requirements, ensuring that our staff understands the importance of adhering to all relevant regulations.

Record Keeping

We maintain detailed records of our TCPA compliance efforts, including consent records, opt-out requests, and DNC list updates. These records are securely stored and easily accessible to demonstrate our commitment to compliance.

Third-Party Vendors

In cases where we engage third-party vendors or contractors to perform services on our behalf, we ensure that they adhere to our TCPA policy and comply with all applicable regulations.

Ongoing Review and Updates

We regularly review and update our TCPA policy to reflect changes in the law and industry best practices. We remain vigilant in adapting our practices to ensure ongoing compliance with TCPA regulations.

By implementing this TCPA policy, Complete Debt Relief strives to provide a transparent and compliant approach to our telemarketing communications. We value the privacy of our clients and aim to maintain their trust throughout their journey towards debt relief.

Additional Information

For more information about our general privacy policy, please visit
freshfico.com/privacy-policy.

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About Us
Legal

FreshFICO is a marketing company that offers assistance to individuals burdened with consumer debt and seeking to minimize their risks and obligations promptly. It is important to note that FreshFICO does not service or manage your debt. Please be aware that all calls may be recorded or monitored for quality assurance and training purposes. This website contains links to other companies that provide financial and/or debt settlement services. Any relationship you establish with those companies is solely between you, the consumer, and the respective company. We do not guarantee the products and/or services offered by those linked companies. The links provided on this site are solely for your convenience. We do not provide debt settlement or financial services ourselves. In accordance with FTC guidelines, we disclose that we may have a financial relationship with the companies mentioned on this website. This relationship may involve financial compensation, services, or complimentary products without any action required from website visitors. If you purchase a product or service recommended by this website, it is understood that the website owner may receive some form of compensation.

Not all consumers can successfully FreshFICO programs due to various factors, including their ability to save sufficient funds. Engaging in debt resolution services may have negative consequences on your credit and could lead to legal action from creditors or collectors for unpaid balances. Consumers enrolled in debt consolidation programs who fail to adhere to the terms of their debt management plan (DMP) may lose the benefits of debt relief and revert to the terms of their original agreements with creditors. Prior to enrollment, it is crucial to thoroughly read and understand all program materials. For complete program details, please consult a debt relief specialist.

Our debt relief analysis and savings estimate are provided free of charge, do not impact your credit, and do not obligate you to enroll in or purchase any product or service.

By providing your telephone number (landline or mobile) and clicking on save, continue, or submit, you are granting us permission to contact you regarding this application. Once you become a customer, the use of your number will be governed by the Cellular Phone Contact Policy outlined below.

CELLULAR PHONE CONTACT POLICY
By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you expressly consent to receive communications from us and our affiliates and agents at that number. These communications may include prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system. This consent applies to each telephone number you provide to us, both now and in the future, and allows for such calls for non-marketing purposes. Please note that calls and messages may incur access fees from your cellular provider.

Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Our estimates are based on our own professional experience and prior achieved results, which will vary depending on your specific circumstances. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to your creditors or provide tax, bankruptcy, accounting, or legal advice or credit repair services. Our service is unavailable in all states and our fees may vary from state to state. Please get in touch with a tax professional to discuss the potential tax consequences of less-than-full balance debt resolution. Read and understand all program materials prior to enrollment. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors, and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest.

All members shall not discriminate – and shall make available to prospective customers notice that they do not discriminate – on the basis of race, color, religion, sex, marital status, national origin, or ancestry.

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